Terms & Conditions

Updated April 2019

By purchasing a session, an 8-session pack, or any other offering from Sanna, you ("The Client") acknowledge that you have read, understood, and agree to be bound by the terms outlined in this Agreement, henceforth referred to as the "Terms of Service".

This Agreement is a legally binding contract between The Client and Sanna. Purchasing any service implies explicit acknowledgment and agreement to these Terms of Service, the Privacy Policy, and any other legal notices published by Sanna.

1. Service Description and Session Duration

Sanna offers individual sessions and an eight-session package known as "The Process." All sessions, whether single or part of the package, are 60 minutes in duration. Clients are encouraged to bring their curiosity, questions, and conundrums to these sessions, aiding in the deepening and widening of their unique spiritual path.

2. Extended Sessions and Over Time

Sessions may extend beyond the standard 60 minutes at the client's request or if deemed necessary during the session. In such cases, the extension will count towards the next session in the package, or an additional fee will be charged for single sessions. Extended sessions of 90 minutes or 120 minutes may also be scheduled ahead of time, counting as 1.5 or 2 sessions respectively from the package.

3. Package Validity and Session Scheduling

"The Process" package is to be completed within a six-month period, with exceptions for planned holidays and medical emergencies. Sessions are to be scheduled weekly or fortnightly, at the client's discretion, and can be conducted via in-person, phone, Skype, or WhatsApp.

4. Package Restrictions

The package is strictly for the purchasing client and cannot be resold, exchanged, gifted, or used by another person. Unused sessions are non-refundable. The content from the sessions, including any recordings, are for private use only and are not to be used for public dissemination or content creation like books, lectures, blogs, Instagram posts, Facebook posts, or any course development.

5. No Refunds or Transfers

Payments for all services are non-refundable and non-transferrable. This applies to both single sessions and package purchases.

6. Liability and Indemnity

Sanna and her affiliates are not liable for any direct, indirect, punitive, incidental, special, or consequential damages or losses that may arise following sessions. This includes, but is not limited to, emotional distress, mental or psychological issues, business losses, loss of profits, loss of contracts, loss of business opportunities, loss of income, loss of anticipated savings, loss of reputation, or any indirect or consequential loss or damage.

Sanna's services are not to replace any medical, psychological, financial, legal, or other professional advice or service. Clients are strongly advised to consult with an appropriate licensed professional for any such advice. The client agrees to indemnify Sanna from and against any and all liabilities, costs, claims, demands, or damages of any kind arising out of or in any way related to their use of Sanna's services.

Further, Sanna does not guarantee the accuracy or completeness of information provided in the sessions, nor does she promise any specific results from attending the sessions or implementing any suggested strategies or techniques. The services are offered 'as is', without any expressed or implied warranty.

Any decision made or action taken by the client in reliance upon the information provided in these services is solely the client's responsibility. Sanna shall not be responsible for any decisions, actions or non-actions taken by the client based upon consultations or communications with Sanna, or based upon the information provided on her website.

End User Agreement:

The Client affirms their understanding that by purchasing a session or 8-session pack, they are not acquiring any rights, title, or interest in or to any intellectual property owned or licensed by Sanna, except as otherwise expressly provided in these Terms.

This Agreement is effective upon The Client's acceptance of the Terms of Service, which is signified by their purchase of a session or 8-session pack, and continues in effect until terminated in accordance with these Terms.

The Client may not assign, delegate, or transfer this Agreement or any of their rights or obligations hereunder, and any such attempted assignment, delegation, or transfer will be null and void. Sanna may freely assign this Agreement. Any purported assignment in violation of this section will be void.

7. Changes to Terms & Conditions

Sanna reserves the right to modify or replace these Terms & Conditions at any time, with material changes taking effect 30 days after being posted. Clients are encouraged to review these Terms & Conditions regularly.

By purchasing a session or a package, you agree to these Terms & Conditions. If you do not agree with any part of the terms, refrain from making a purchase unless alternate arrangements have been agreed upon.

Please direct any questions or concerns regarding these Terms & Conditions to our contact email.